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Returns & Refunds
Easy returns within 14 days. Your satisfaction is our priority.
Our Return Policy
14-Day Return Window
Return any product within 14 days of delivery for a full refund or exchange.
Free Return Shipping
We cover the cost of return shipping for defective or incorrect items.
Quick Refunds
Refunds are processed within 5-7 business days after we receive your return.
Eligible for Return
- ✓Unused items in original packaging
- ✓All accessories and manuals included
- ✓Defective or damaged items
- ✓Wrong item shipped
Not Eligible
- ✗Used or damaged items
- ✗Items without original packaging
- ✗Personalized or custom items
- ✗Returns after 14 days
How to Return an Item
1
Contact Support
Email us at returns@davnex.com or call +234 801 234 5678 with your order number.
2
Receive Return Label
We'll email you a prepaid return shipping label within 24 hours.
3
Pack & Ship
Pack the item securely in its original packaging, attach the label, and drop it off at any courier location.
4
Get Your Refund
Once we receive and inspect your return, we'll process your refund within 5-7 business days.